The policy which we employ when dealing with any personal information submitted via this website is outlined below. We aim to take every possible measure to protect your information at all times.
"We" or "us" in terms of Data Protection, and your information, refers to Mattched IT Ltd, who act as appointed Data Controllers for Jersey Craft Shop (a trading name of Jersey Soap Ltd).
"Personal Information" refers to all data you enter into this website which identifies you, or which can be considered privileged, including but not limited to your email address and delivery address details.
Please note that under no circumstances do we store your payment information - this is securely passed to our payment provider and is not retained on our servers in any way, shape or form, and that we will
only contact you where your consent has been given (for instance, if you agree to receive updates from this site).
We will only make unsolicited contact by email when we require your consent for future contact - for instance if a site you have registered with has added a newsletter feature, we will contact you once to request your consent. Should you wish that we never contact you, please advise us and we will mark that your details should not be used for this purpose.
We may change our Privacy and Security policies from time to time - we are constantly reviewing them to ensure that our customers (and their customers) are protected to the best of our abilities. Please check this page regularly for any updates and changes. Should any significant changes take place which could affect the use of your details (and providing you have not prohibited us from contacting you as above), we will request your consent for these changes.
Collection of Personal Information
Information will be collected when you use certain components of this website - for instance if you register, or place an order. All non-payment information will be securely transmitted to our servers, where it is held. Only we have access to this information, although portions will be released to our customers (the operators of the business which this site represents) when essential to their business purposes.
For instance, we will release your name, address and order details when you place an order. Our customers will only store these details when they are legally required to do so, and they will not use them for any other purposes.
As above, payment-related information is never stored, and is never released to our customers - it is securely transmitted to our payment providers, and is never stored within our systems.
If you choose to register with your site, you will be given a password to protect your details - we advise that you choose a secure password, which you do not use elsewhere, and that you do not reveal it to anybody else.
When you visit this site as an un-registered user, you can surf anonymously, and use the site without revealing your identity. However, in places, our software may store small fragments of information on your computer (cookies), as part of the functionality of some features - for instance, so that we can store a shopping basket for you, without requiring you to log in.
These cookies are stored against the domain-name of this website, and will last either for the duration of the session (until you close your web-browser), or will be persistant (given a specific lifetime before expiry, but lasting between browsing sessions).
Should you choose to disable cookies in your browser, you may find that some elements of this site do not function correctly.
Google Analytics collects the following types of information from users:
- Type of user agent (web browser) used, software manufacture and version number.
- Type of operating system
- Screen colors (color processing ability of the users screen)
- Flash version
- Screen resolution
- Network location and IP address
- Can include country, city, state, region, county, or any other geographic data.
- Bandwidth (internet connection speed)
- Time of visit
- Pages visited
- Time spent on each page of the website
- Referring site statistics
- The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
- Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
Google Analytics data is shared with Google. For more information on Google's Privacy Policies, visit: http://www.google.com/intl//privacypolicy.html
This data is primarily used to optimize our website for our visitors and search engines, however we will use this data for marketing purposes. An example of how this data could be used for marketing purposes would be to tell potential advertisers how many visitors we get to the website, where our visitors come from, and how they arrive at our website.
- This data DOES NOT include any personal identification information such as:
- Phone Numbers
- Email Addresses
- Mailing Addresses
- Social Security Numbers
- Bank Account Numbers
- Credit Card Information
Mattched IT Limited are registered in accordance with United Kingdom Data Protection Legislation and will only store and use your data in compliance with these laws.
Your rights to access your personal information
You have the right to request a copy of all information held relating to you, and we are happy to comply with any requests made. However, we reserve the right to make a small charge to cover our costs, should you require a printed copy. We will provide electronic copies (via E-Mail) at no charge.
Please contact us directly (at the details below) should you wish to make such a request. We will only e-mail details to the address which we have recorded for you - and may require proof of identification if you request a printed copy of your information.
Updating your information
Should any of your details change, you may update them either by contacting us directly, or if you are a registered user, by logging into the site and editing your profile directly.
How to contact us
By email: email@example.com
Data Protection Officer
Mattched IT Ltd
26 Grassmere Way